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Who we are
Who we are
MEET PAUL, “ORANGINATOR” OF CITRUSOLUTION
Over 30 years ago, I chose to pursue a career in an industry that sorely needed a new approach to serving customers. I felt the carpet cleaning industry’s processes and practices were antiquated and ineffective, and pricing policies were famously built around bait-and-switch and upsell pressure tactics. Customer service was no better. I knew there was a market for a company that offered an alternative to the status quo.
Over time I refined a citrus-based carpet cleaning process that cleaned better, dried faster, stayed cleaner longer, and smelled great! I combined that process with a flat rate, no-upsell pricing policy, and great customer service.
At CitruSolution Carpet Cleaning, we pride ourselves on honest, straightforward pricing. We’ll never try to sell you products or services that you don’t need, and we don’t add extra charges for badly soiled areas, berber carpet, or tough stains. When you call, we’ll provide you with the “Exact Price” for your cleaning job that will not change when we get to your home. We call this our “EXACTIMATE”…an industry exclusive!
If you are not happy FOR ANY REASON with the results from our work, just give us a call.
We will come back and and make it right! No questions, no hassles, just our commitment to ensure your TOTAL SATISFACTION!